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Reach any customer from Anywhere
Efficiently implement remote working with a secure cloud-based platform
QUICK AND SIMPLE SET UP
ENABLE HOMEWORKING FOR YOUR BUSINESS
Following the ongoing health concerns surrounding the global pandemic, Connex One is offering contact centre and customer service businesses our global support by enabling remote working through the Connex One cloud platform.
We support businesses by providing a unified cloud communication solution which can be accessed by any of your team, from anywhere. If your business makes the decision to increase the amount of homeworkers as a precaution, then the Connex One Platform can help you do this in a few quick steps and at no additional cost.
Minimise downtime
maximise safety
Connex One helps to consolidate communication for customer interactions as well as internal correspondence through integration features and our omnichannel communication workflows.
Our remote working platform is quick to deploy with a solution that fits your business:
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Hosted telephony
Create a VPN from our data center to your site with a secure connection
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Whitelisted IPs
Whitelist your user’s IP to enable remote working
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Static IP
Configure static IP to access firewalls
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Cloud-based software
Create a password-protected secure link from your VPN to our platform
One cloud-based platform
Anyone can use from anywhere
Connex One’s cloud-based software ensures that your teams can work remotely from a secure and efficient environment. This can be added per each individual user and provides access to the full Connex One suite of functionality including; Omnichannel, Dialler, Directory, Workforce Management, Campaign builders, Reports Live Chat and also Softphone Functions.
Softphone Dialler
Form Designer
Cloud-based Omnichannel
Reporting and Analytics
Shift Management
Live Chat & AI
Gamification
Workforce Optimisation
CERTIFIED AND COMPLIANT
SECURE AND TRUSTED PAYMENTS
All Connex One Voice services are Payment Card Industry Data Security Standard (PCI DSS) compliant.
The customisable payment solutions with all our Omnichannel features are built on a secure, trusted and PCI certified platform.
Take payment over the internet and phone with ease, safe in the knowledge that your transactions are protected, and your customer’s information is encrypted.
Free 45 day trial
Speak to our technical solutions team
If your business takes the decision to increase the amount of homeworkers as a precaution, the Connex One Platform can help you do this in a few quick steps and at no additional cost.
Speak to our technical solutions team for a free business continuity consultation today.
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