How Kenya can utilize CX Technology to advance its economy

Connex One’s Ryan Murphy discusses how Customer Engagement is impacting Africa’s BPO industry and the potential for Kenya’s rapidly growing CX market […]

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Why remote workers will benefit your business and improve productivity

With companies around the world adjusting their teams to new working styles, we explore the benefits that remote working can provide to your business and the positive impacts for your employees. […]

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Encouraging positive mental health across your remote workforce

As lockdown and social distancing measures move into yet another stage for workforces across the globe, concern for the wellbeing of the million’s of office-turned-home workers is on the rise. […]

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Connex One UK head office awarded ISO 9001 accreditation

Connex One is very proud to announce that we have achieved the internationally recognised ISO 9001 certification, with no findings. This accreditation ensures that our products and services meet the needs of our clients and partners through an effective quality management system. […]

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How to drive team efficiencies when remote working

As concerns around the global pandemic increase, many employers are now taking the difficult decision to relocate their workforce to remote workers. […]

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How you can support flexible working with the right tech

Working 9-5, it’s not the only way to make a livin’. Flexible hours and the ability to work from home is quickly becoming a standard HR policy and moving away from being considered a “work perk” within UK companies. A recent Linkedin study has found a 78% increase in jobs advertising flexible working within the […] […]

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